Billing Terms & Conditions

1. Accepted Payment Methods

Riley Ridge offers multiple secure ways to pay so checkout is simple and stress-free. We currently accept:

Credit & Debit Cards: Visa, Mastercard, American Express
ShopPay (where available)
Apple Pay & Google Pay
Bank Transfers (available for bulk orders, reach out to us for more information)

All purchases are charged in United States Dollars (USD).

2. Payment Processing

Full payment is required at the time your order is placed.
We will not begin processing or fulfilling orders until payment has cleared successfully.
If your payment is declined or fails for any reason, your order will not be confirmed.

3. Pricing & Currency

All product prices on rileyridge.com are displayed in USD. We reserve the right to update pricing at any time without advance notice. Taxes and shipping costs will be calculated and shown to you at checkout before you complete your purchase.

4. Secure Transactions

Your financial security is a priority at Riley Ridge. We use SSL encryption and work with trusted third-party payment processors to ensure your information stays safe. We never store your credit card or payment details on our servers.

5. Refunds & Chargebacks

All refund requests are handled in line with our Refund & Return Policy. If you believe a charge on your account is incorrect, please get in touch with us before filing a chargeback. We take unauthorized chargebacks seriously and will dispute them. Contact us at help@rileyridge.com and we'll do our best to make it right.

6. Fraud Prevention

Riley Ridge reserves the right to cancel, hold, or flag orders that appear to involve fraudulent or unauthorized activity. We may require additional verification for high-value purchases before your order moves forward.

Contact Us

Email:
help@rileyridge.com

Phone:
+1 (626) 505-1506

Support Hours:
Mon-Fri: 9:00am-5:00pm (PST)
Sat-Sun: Closed

Address:
Riley Ridge
1021 East Lincolnway 7239
Cheyenne Wyoming 82001
United States