Oxford Knit Brogue Sneakers

Yes, we ship all over the world, with the exception of some small remote islands. If you cannot checkout, then unfortunately we cannot ship to your location.

We run discounts and promotions all year, so stay tuned for exclusive deals.

Currently, we are dealing with a high volume of orders. Order processing will occur within 1-3 business days, with delivery estimated at 6-11 business days from the time your order is placed.

Specific delivery information and a tracking number will be included in your confirmation email.

We will send you a shipping confirmation email with link to track your package once your order ships.

You can also visit our Track Your Order page, and enter your order number and email there.

Yes, orders can be canceled or modified, but only within 24 hours of placing your order.

If you need to cancel or make changes to your order, please contact us as soon as possible after purchasing.

Yes, our products are carefully measured and listed to be true to size.

Please refer to the size chart before purchasing for exact measurements.

For a more relaxed fit, we recommend ordering one size up.

We offer easy size exchanges for all items. Please let us know which size you would prefer by contacting our customer support team, and we will be happy to assist you!

Yes, you can return a product for a full refund, or exchange it for another item, within 14-days of delivery, no questions asked. We do not charge restocking or handling fees, the customer is only required to obtain their return shipping label.

Items must be in new, unused condition.

All refunds will be processed within 7 business days, depending on the speed of your bank/credit card company.

We provide top-notch e-mail customer assistance from 9:00am-5:00pm (PST) Mon-Fri. Customer support is closed on weekends.

Please send our team an e-mail at help@rileyridge.com